Buying a song, book, or movie from the iTunes Store is usually simple and worry-free, but sometimes problems crop up with your iTunes purchases.

If you lose your internet connection during the purchase or download, or there's an error on Apple's side, you can end up paying for something but not being able to enjoy to your new content. Some of the common problems that occur in these situations include:

A partially downloaded file that can't be played or used.
A charge to your credit card, but no download.
A file that appears to have completely downloaded, but doesn't play.
A failed purchase.
If you're facing one of these problems, here are 4 steps you can take to get the content you want from iTunes.